Facial Ice Roller

Frequently Asked Questions

What is SkinGlamTech?
SkinGlamTech is a leading provider of skincare and beauty technology solutions. We specialize in innovative products designed to enhance your skincare routine and promote healthy, radiant skin. Additionally, we offer informative articles and blogs covering a wide range of beauty topics to help you stay informed and inspired.

How do I place an order?Ordering from SkinGlamTech is easy! Simply browse our product catalog, select the items you'd like to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order securely.

What payment methods do you accept?We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we offer the convenience of PayPal for secure online payments.

How long will it take to receive my order?Delivery times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 1-2 business days. You can track the status of your order using the tracking information provided once your order has shipped.

What is your return policy?We want you to be completely satisfied with your purchase from SkinGlamTech. If for any reason you're not happy with your order, you may return it within 7 days of receipt for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions on initiating a return.

Are your products cruelty-free?Yes, all of our skincare and beauty products are cruelty-free. We are committed to providing high-quality products that are not tested on animals.

Do you offer international shipping?Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on the destination. Please enter your shipping address at checkout to see available shipping options for your location.

How can I contact customer support?Our friendly customer support team is here to assist you! You can reach us via email at support@skinglamtech.com or through our Contact Us page. We strive to respond to all inquiries promptly within 24 hours.

Shipping varies depending on each product, orders are generally posted within 1 day.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Rechargeable Body and Face Hair Remover, we offer a hassle-free refund policy.
Return Conditions

- You may return the product within 7 days of receiving it.
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- All accessories and components included in the original package must be returned.
- Returns that do not meet these criteria may be subject to a restocking fee or may not be eligible for a refund.
Return Process

1. Contact our customer service team to initiate the return process and obtain a Return Merchandise Authorization (RMA) number.
2. Package the product securely in its original packaging, including all accessories and components.
3. Clearly write the RMA number on the outside of the package.
4. Ship the product back to us using a trackable shipping method of your choice. Please note that the cost of return shipping will not be covered by us.
5. Once we receive and inspect the returned product, we will process your refund within 14 days.

Refund Details

- Refunds will be issued to the original payment method used for the purchase.
- Original shipping charges are non-refundable.
- Depending on your bank or credit card company, it may take additional time for the refund to be reflected in your account.